• Verification and compliance purposes e.g. in busy trading floors or emergency services' control rooms
• Dispute resolution e.g. in insurance companies' telesales offices
• Training & Quality Monitoring e.g. in contact centres of any nature.
  

Our communications recording solutions include:

• Single channel personal recorders
• Multi line, multi site LAN/WAN based systems
• Bulk, selective, rules based and on-demand recording
• Browser based search and replay over the web
• Recording of voice, radio, screen, web and fax
• Flexible storage options
• Voice over IP (VoIP) recording

Legal aspects of communications
recording in the UK

There are a number of guidelines and legislations that regulate telephone call recording and monitoring in the UK.

For more information please consult Ofcom's guidelines on Recording and monitoring telephone calls.