IP Telephony: The benefits
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The Toshiba CIX is IP enabled, meaning it has the capability of connecting IP telephony products as necessary. Therefore even if you have no current requirement for IP, you can set it up operating as a traditional telephone system and then when required, utilise IP functionality.
What are the main benefits of VoIP?
- By transferring voice traffic over your existing data
network, calls placed on the same network effectively 'ride for free' which can help to reduce telephone bills.
- Phones can be plugged into standard data ports, meaning your building only requires a single set of cabling.
- Maintaining a single converged network, rather than separate voice and data networks, can deliver significant cost savings.
- Regardless of where remote workers are located, they will be able to access the same key services and functionality as their colleagues based in the office, enabling you to offer the same seamless service and customer care across your entire organisation.
- IP telephony eases future growth, making it simple to add extensions or integrate new sites into the existing network.
- IP telephony also makes it easy and cost-effective to include temporary workers or even a temporary office for ad-hoc projects, and consolidate resources such as operator positions in one central place.
- Choice of devices: Digital or analogue extension, a physical IP handset, a dual mode-phone, a SIP phone or a Soft Phone (Software application for PC's and laptops) all with full functionality.
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