IVR
IVR is flexible enough to provide an automated response to deal with many time consuming, repetitive functions typically centred around your database that can otherwise tie up your staff for little immediate return.
Interactive Voice Response:
- Gives your customers a way of giving or receiving information without direct staff involvement
- Automated Call Routing to the right part of your business saves time
- Completely automated transactions enabling secure payment of bills and over the phone orders, without the security worries of the Internet
- Improves your service levels without increasing your headcount costs.
Our solutions are custom designed to meet the needs of your business and your customers. Our consultants will work with you to understand your business operations and help assess where and how IVR can bring benefits. With a modular design an IVR can be applied to precisely the right part of your business in a cost effective, yet productive way.
Make an enquiry
Would you like more information? Interested in buying a product shown?
Request a call-back
Latest news
VSL in schools
Schools opt for VSL Solutions that
include Toshiba IP CIX 670's, SQL
Voicemail and VoiceAttend to improve
communication between parents,
teachers and pupils.
Read more
New website launched
To allow us to reach out better to our
customers, we've redeveloped the
VSL website. Please let us know
what you think!
Give us your thoughts