VSL run training courses to help businesses run more efficiently and get the most out of their technology. Teaching staff how to use the telephone system correctly provides users with the confidence they need, maximising the investment made in the equipment
VSL run courses both in and out of house.
VSL offer courses for users, supervisors and administrators including:
- Understanding Telecoms
- Standard System Training: Digital Handsets
- Standard System Training: Analogue Handsets
- Voicemail Training
- Switchboard Operator
- Elephant (call logging)
- Call recording
- ACD (call centre)
- Insight MIS Software.